Skip to main content

Platform limits

The connector uploads files directly, so the standard Nitro PDF Services request limits apply:
The higher asynchronous limits (300 MB, 2,500 pages) apply to remote-file input via the REST API. The connector uses direct upload only, so flows are bound by the standard limits above. For larger files, split them first or move the step to an HTTP action against the REST API with a URL input.

Throttling

Nitro also enforces per-account rate limits and returns 429 with a extensions.retryAfter value (in seconds) when they are hit. A flow that fans out over a large collection will reach these. Mitigations:
  • Set Concurrency Control on Apply to each to a low degree of parallelism (1–5).
  • Add a Delay step inside the loop for large batches.
  • Split very large batches across scheduled runs.

Error codes

Every action can return the following responses.
The request was malformed. In a flow this is almost always the JSON in a parameters field: a missing brace, a smart quote pasted from a document, or a field name that does not match (for example pageIndice instead of pageIndices). Also returned when the input PDF is password protected — unprotect it first — a page index is out of range, or a watermark image is in an unsupported format.
The access token was missing, expired or rejected. See Authentication troubleshooting.
The API application does not have permission for the requested operation.
The operation endpoint could not be resolved. This points at the connector definition rather than your flow. Delete the step and add it again so Power Automate reloads the connector.
The Accept (Output format) value is not one the operation supports. Use application/octet-stream or application/json.
The upload took too long, usually because of network conditions or an oversized payload. Compress or split the file, or retry.
A file referenced by URL is no longer in temporary storage — the 15-minute retention window has passed. Download results in the same run that produced them.
The file exceeds the size limit. Compress or split it before the failing step, or move the work to the REST API with remote-file input.
The file format is not supported for that operation — for example a .pages document sent to Word to PDF, or a Fill PDF Form data file whose name has no recognised extension.
The request was well-formed but could not be carried out on this document: a redaction box outside the page bounds, an invalid regular expression in Extract searched Text, or an unknown form field with strict: true on Fill PDF Form. Check the values against the document with Extract Properties from PDF or Extract PDF Form Data.
Rate limited. The response includes extensions.retryAfter in seconds. Enable Power Automate’s retry policy on the step, or reduce concurrency as described above.
A Nitro-side failure. Retry once; if it persists, contact support with the flow run ID and the time of the failure.
For the full catalogue of Nitro error types and their payloads, see API error codes.

Known issues

  • Fill PDF Form with Accept = application/json fails with The API operation ‘FillPDFForm’ is missing required property ‘body/type’ even when the fill succeeded. Leave Accept at application/octet-stream for this action.
  • Extract PDF Table Data and Smart Detect Form Fields list the wrong tokens in the dynamic content picker. Read their results with an expression — see Using JSON outputs.
  • The in-designer hints for Split PDF Document (pageIndice) and Password Protect PDF Document (ownerPredentials) contain typos. The API requires pageIndices and ownerPassword.
  • OCR processes one language per request. For mixed-language documents choose the dominant language or split the document by language first.

Handling failures in a flow

Wrap Nitro steps in a Scope and add a second scope with Configure run after → has failed, so a failure notifies someone rather than disappearing into the run history. Power Automate’s own retry policy (Settings → Retry Policy) is worth enabling for 429 and 500 responses, but leave it off for 400 and 422 — those will fail identically on every retry.